MUST READ

DELIVERY

1.. Item will be shipped on the SAME day after notification and payment received. Cut off time is 2pm , any payment received after 2pm will be shipped on next working day.

2. For pre-order item in uk, deposit of 50% of the total amount is required and the balance to be paid before the item is shipped to you from UK.

3. All Pre-order item are according to badge. Orders are taken in badge to reduce postage. Expected Time of Departure (ETD) from UK and Expected time of arrival (ETA) to MALAYSIA will be informed upon confirmation of payment.

4. PRICE Listed are all everything inclusive of postage to your doorstep!

5. Payment can be done through online banking or cash deposit. Bank details are listed in this blog .For overseas buyers, we accept credit card & PayPal.
6. Any enquiries, please email us elaiza.boutique@gmail.com

Shipping & Return

1. We accept return and money back guarantee within 3 days after item is received. (Return postage to be paid by customer)

2. Return item must be in original condition, unwore, brand new in packaging and clean, together with the receipt. If any used condition or damage is found, return IS NOT accepted. (Customer will bear the return postage twice)

3. We do not hold any responsibilities for lost and damaged items during delivery. We check all items very carefully before dispatched and pack carefully.

4. WE use ABX COURIER SERVICE. Signature is required upon delivery. PO Box address is not accepted, CONFIRMED address is required.

5. Cash on Delivery(COD) is accepted @ KOTA KINABALU. Date and venue to be arrange later.

6. For pre-order/reserved items, once the order is confirmed, item cannot be changed or canceled. Else the deposit will be forfeited.

7. Any reasons of sizes (too big/too small), colour varies on blog, personal interests (I don't like it/not suitable) etc... are not accepted for return. If you think you are perfectionist, then you should not buy from us, because from our experience even the same bag from the same authentic store might have some differences.

8. Please be clear of all the terms and conditions because upon confirmation of order you are also agreeing to confirm with the rules stated above.

Nevertheless, we try our best to get the BEST DEALS in uk inclusive of quality products and cheapest postage for the most satisfaction for our customer!